Terms of Service
Review the Terms of Service for OBFUSGATED. Understand your rights, responsibilities, and the policies governing the use of our secure VPN services.
Introduction
Thank you for choosing OBFUSGATED. Please read these Terms of Service ("Terms") carefully. These Terms govern your access to and use of all OBFUSGATED services (the "Services"). By accessing or using the Services, you agree to be bound by this agreement, which constitutes a legally binding contract between you ("you") and FULL RACK-MNE DOO, a company incorporated and based in Montenegro that operates OBFUSGATED. By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to all of the Terms, do not access or use our Services. References to "you" in these Terms indicate a person who created a FULL RACK-MNE DOO account and/or whose payment method is charged.
Services Provided
FULL RACK-MNE DOO provides virtual private network (VPN) services and other privacy and cybersecurity-related services ("Services"). These Services include, but are not limited to, the use of our servers, applications, software, extensions, and other equipment. A VPN is a secure way to protect your online activities by encrypting your data connection, making third parties unable to monitor your network traffic.
No-Logs Policy
FULL RACK-MNE DOO operates under a strict no-logs policy. We do not collect any information about your online activities when you use our Services. This means we do not log browsing history, traffic destination, data content, or DNS queries from our users. We are committed to protecting your privacy and ensuring your online anonymity.
Account Registration
To use our Services, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Account Security
You are responsible for safeguarding your account credentials. If you become aware of any unauthorized use of your account, you agree to notify us immediately at support@obfusgated.com. We are not liable for any loss or damage arising from unauthorized use of your account.
Age Requirement
You must be at least 18 years old to access or use our Services. By accessing or using the Services, you represent and warrant that you are 18 or older.
Payment, Automatic Renewal, and Refund Policy
Our paid Services are provided on a subscription basis ("Subscription"). After signing up, you may choose a payment method. Subscriptions automatically renew at the end of each service period unless you cancel automatic renewal before the renewal date. By entering your payment details, you agree to automatic renewal. We will inform you in advance about the automatic renewal of your Subscription if it is longer than one month. We offer a 30-day money-back guarantee. If you are not satisfied with our Services, you may request a refund within 30 days following your purchase. Refunds are not available for certain payment methods, such as prepaid cards or gift cards. Detailed information can be found in our Refund Policy.
Refund Policy
You may request a refund within 30 days of your initial purchase. Refunds are not available after the 30-day period unless required by applicable law. Payments made using prepaid cards, gift cards, or cryptocurrencies may not be refunded. To request a refund, please contact our customer support at support@obfusgated.com or open a new support ticket. We reserve the right to deny a refund if we determine that you are abusing our refund policy.
Prohibited Activities
You agree not to use our Services for any unlawful, illicit, criminal, or fraudulent activities. Prohibited activities include, but are not limited to:
- Transmitting any content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
- Engaging in any activities that infringe or violate intellectual property rights.
- Transmitting any viruses or other harmful computer code.
- Interfering with or disrupting the integrity or performance of the Services.
- Attempting to gain unauthorized access to our systems or networks.
- Using the Services for any military purposes, including cyber warfare.
- Engaging in spamming or unsolicited messaging.
- Using the Services to engage in activities that are illegal under applicable law.
We reserve the right to suspend or terminate your account if you violate these prohibitions.
Fair Usage Policy
FULL RACK-MNE DOO permits a limited number of devices to connect to the Services simultaneously under a single account, as determined by the purchased plan. Unauthorized reselling, sharing, or any form of misuse of your account is strictly prohibited.
Intellectual Property
All content, trademarks, logos, and other intellectual property displayed on the FULL RACK-MNE DOO website and through the Services are the property of FULL RACK-MNE DOO or its licensors. You are granted a limited, non-exclusive license to use the Software and Services for personal, non-commercial purposes. You agree not to copy, modify, distribute, sell, or lease any part of our Services or Software.
Third-Party Links
Our Services may contain links to third-party websites or services that are not owned or controlled by FULL RACK-MNE DOO. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that FULL RACK-MNE DOO shall not be responsible or liable for any damage or loss caused by your use of any third-party content.
Disclaimer of Warranties
The Services are provided "as is" and "as available" without any warranties of any kind, except as expressly provided by law. FULL RACK-MNE DOO does not warrant that the Services, including the availability of its servers, website, or any part of the Services, will meet your requirements or that the operation of the Services will be uninterrupted or error-free. You acknowledge and agree that FULL RACK-MNE DOO cannot guarantee 100% availability of the Services and shall not be liable for any downtime, interruptions, or any loss resulting therefrom. Nothing in these Terms shall affect any statutory warranties that cannot be excluded or limited under applicable law.
Limitation of Liability
To the maximum extent permitted by applicable law, FULL RACK-MNE DOO, its affiliates, agents, directors, employees, or licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses resulting from your use of the Services. Nothing in these Terms shall limit or exclude our liability for gross negligence, willful misconduct, fraud, or any other liability that cannot be excluded or limited under applicable law.
Indemnification
You agree to defend, indemnify, and hold harmless FULL RACK-MNE DOO, its affiliates, and their employees, contractors, agents, officers, and directors from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses arising from your use of and access to the Services or your violation of these Terms.
Governing Law
These Terms shall be governed and construed in accordance with the laws of Montenegro and the European Union, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in Montenegro to resolve any dispute or claim arising from these Terms.
Dispute Resolution
In the event of any dispute arising out of or relating to these Terms or the Services, you agree to first attempt to resolve the dispute informally by contacting us at support@obfusgated.com or by opening a new support ticket. If the dispute is not resolved within 30 days, it shall be submitted to the competent courts of Montenegro.
Changes to the Terms
FULL RACK-MNE DOO reserves the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of the Services after the changes become effective constitutes acceptance of the new Terms.
Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms constitute the entire agreement between you and FULL RACK-MNE DOO regarding the Services, and supersede and replace any prior agreements, oral or otherwise, regarding the Services.
Contact Information
If you have any questions about these Terms, please contact us at support@obfusgated.com or by opening a new support ticket.
Language
These Terms may be translated into other languages. In the event of a conflict between the English version and a translated version, the English version shall prevail.
Force Majeure
FULL RACK-MNE DOO shall not be liable for any failure to perform its obligations hereunder where the failure results from any cause beyond FULL RACK-MNE DOO's reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation.
No Waiver
No failure or delay by FULL RACK-MNE DOO in exercising any right under these Terms shall constitute a waiver of that right.
Assignment
You may not assign or transfer these Terms, by operation of law or otherwise, without FULL RACK-MNE DOO's prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and of no effect. FULL RACK-MNE DOO may assign or transfer these Terms at its sole discretion, without restriction.
Privacy Policy
Your use of the Services is also subject to our Privacy Policy, which is incorporated into these Terms by this reference.
Data Protection
We process your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 ("GDPR"). For more information on how we collect, use, and protect your personal data, please read our Privacy Policy.
Consumer Rights
Nothing in these Terms shall affect any statutory rights that you cannot contractually agree to alter or waive and are legally always entitled to as a consumer under the laws of Montenegro and the European Union.
Export Control and Sanctions
You agree to comply with all applicable export and re-export control laws and regulations, including those of the European Union and other relevant jurisdictions. You represent that you are not located in a country that is subject to sanctions or embargoes imposed by the European Union or other applicable jurisdictions.
Online Dispute Resolution
If you are a resident of the European Union, you have the right to refer any dispute to the European Commission's Online Dispute Resolution platform, which can be found at https://ec.europa.eu/consumers/odr/.
Right of Withdrawal
If you are a consumer residing in the European Union, you have the right to withdraw from this contract within 14 days without giving any reason. To exercise the right of withdrawal, you must inform us of your decision by a clear statement (e.g. contacting us at support@obfusgated.com or opening a new support ticket) within 14 days from the date of purchase. However, by accessing or using the Services during the withdrawal period, you expressly acknowledge that you lose your right of withdrawal once the Services have been fully performed. Our 30-day money-back guarantee does not affect your statutory rights.
Notification of Changes
We will notify you of any material changes to these Terms by email or by posting a notice on our website prior to the effective date of the changes. Your continued use of the Services after the changes become effective constitutes your acceptance of the new Terms.
Effective Date
These Terms are effective as of Nov 25, 2024.