Privacy Policy

Learn how OBFUSGATED protects your data. Explore our Privacy Policy for details on data collection, usage, storage, and commitment to your online privacy.

Introduction

This Privacy Policy explains how FULL RACK-MNE DOO ("we", "us", or "our"), a company incorporated and based in Montenegro that operates OBFUSGATED, processes your personal data. This Policy applies to your use of our website ("Website"), applications, and any services ("Services") provided by FULL RACK-MNE DOO, regardless of the device you use to access them.

Definitions

In this Privacy Policy, the following terms shall have the following meanings:
- "Account": The personal information, payment information, and credentials used by users to access our Services.
- "Data": All information that you submit to the Website or Services.
- "EU GDPR": Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
- "User"/"Users": Any third party that accesses the Website and/or Services.
- "Cookie": A small text file placed on your device when you visit certain parts of the Website, used to identify recurring visitors and analyze their browsing habits.

Data We Collect

We may collect the following data:
- Name
- Email address
- Contact information (such as phone number)
- Payment information (such as credit/debit card details)
- IP address (automatically collected)
- Browser type and version (automatically collected)
- Operating system (automatically collected)
- Device information
- Usage data, including logs of the times you access our Services (may be collected and used solely for the purpose of enforcing the simultaneous session limit as outlined in our Terms of Service)
- Cookies and similar technologies

How We Use Your Data

We process your personal data for the following purposes:
- To provide and maintain our Services
- To process your transactions and manage your subscriptions
- To communicate with you, including responding to your inquiries and providing customer support
- To send you updates, promotional materials, and other information about our Services (you may opt-out at any time)
- To improve our Services and develop new features
- To monitor and analyze usage and trends to enhance your experience
- To ensure the security and integrity of our Services
- To comply with legal obligations and enforce our terms

Legal Grounds for Processing

We process your personal data based on the following legal grounds:
- Contractual Necessity: To provide you with the Services you have requested.
- Legal Obligation: To comply with applicable laws and regulations.
- Consent: When you have given us explicit consent to process your data for specific purposes.
- Legitimate Interests: To improve our Services, prevent fraud, and protect our legal rights.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.

Sharing Your Data

We do not sell or rent your personal data to third parties. We may share your data with:
- Service Providers: Trusted third parties who assist us in operating our Services (e.g., payment processors, email service providers) and who have agreed to keep your data confidential and secure.
- Legal Obligations: If required by law, we may disclose your data to comply with a legal obligation, respond to a lawful request by public authorities, or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner.

International Data Transfers

Your personal data may be transferred to and processed in countries outside of your country of residence, including countries outside the European Economic Area (EEA). We will ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Your Rights Under GDPR

If you are located in the European Union, you have the following rights regarding your personal data:
- Access: You have the right to request access to the personal data we hold about you.
- Rectification: You have the right to request that we correct any inaccuracies in your personal data.
- Erasure: You have the right to request that we delete your personal data.
- Restriction: You have the right to request that we restrict the processing of your personal data.
- Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Objection: You have the right to object to the processing of your personal data for certain purposes.
- Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time.

Exercising Your Rights

To exercise your rights, please contact us at support@obfusgated.com or by opening a new support ticket. We may require you to verify your identity before responding to your request. We will respond to your request within the time frame required by applicable law.

Data Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure hosting environments. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small text files stored on your device. You can control the use of cookies at the individual browser level. For more information, please refer to our Cookie Policy.

Third-Party Services

Our Services may contain links to third-party websites or services that are not owned or controlled by FULL RACK-MNE DOO. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites or services before providing them with your personal data.

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If you become aware that a child has provided us with personal data, please contact us at support@obfusgated.com or by opening a new support ticket, and we will take steps to remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Services after such changes constitutes your acceptance of the new Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us at support@obfusgated.com or by opening a new support ticket.

Data Protection Officer

FULL RACK-MNE DOO has appointed a Data Protection Officer (DPO) to oversee compliance with this Privacy Policy. You may contact the DPO at support@obfusgated.com.

Supervisory Authority

If you are a resident of the European Union and believe that we have not complied with data protection laws, you have the right to lodge a complaint with the supervisory authority in your country.

Legal Compliance and Law Enforcement

We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your data to enforce our legal rights, prevent harm, or protect our rights, property, or safety, or that of our users or others.

Data Breach Notification

In the event of a data breach that poses a high risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay, in accordance with applicable laws.

International Users

By using our Services, you acknowledge that your personal data may be transferred to and processed in countries outside of your country of residence, including Montenegro and countries within the European Union. We will ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Retention of Data

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

Data Minimization

We collect only the minimum amount of personal data necessary to fulfill the purposes outlined in this Privacy Policy. We do not collect unnecessary personal data or retain it for longer than needed.

Marketing Communications

With your consent, we may send you marketing communications about our Services. You may opt-out of receiving such communications at any time by adjusting your notifications settings.

Do Not Track

Our Website does not respond to Do Not Track signals. However, you can disable certain tracking as discussed in our Cookie Policy.

Legal Basis for Processing

We process your personal data based on the following legal grounds under the GDPR:
- Article 6(1)(a): Your consent
- Article 6(1)(b): Processing is necessary for the performance of a contract
- Article 6(1)(c): Compliance with a legal obligation
- Article 6(1)(f): Processing is necessary for the purposes of our legitimate interests

Data Processor and Data Controller

FULL RACK-MNE DOO acts as the data controller for the personal data collected through our Services. In certain circumstances, third-party service providers may act as data processors on our behalf.

Governing Law

This Privacy Policy is governed by the laws of Montenegro and the European Union, without regard to its conflict of law provisions.

Language

This Privacy Policy may be translated into other languages. In the event of any inconsistencies, the English version shall prevail.

Effective Date

This Privacy Policy is effective as of Nov 25, 2024.